We accept returns for refund less a 15% restocking fee. This must be done within 14 calendar days after delivery of the product.
Items must be in a “new, unaltered, and unused condition”. Products cannot be installed in any fashion.
Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- must contain original packaging in new shape-products without original packaging will be refused
- If possible, please do NOT affix the shipping label directly on the product packaging. Placing it inside another box will help ensure safe arrival of product.
Should the product come back with missing parts, damage, or in an unsellable condition due to customer tampering, it may result in a higher restocking fee.
Original sales receipt must accompany the return. Customer is responsible for all shipping costs if seller is not at fault. Refunds are contingent upon inspection of item(s) once we receive the shipment.
All returns should be shipped to the following address:
Black Ankle Munitions
670 County Road 105
Scottsboro, AL 35768
The time it takes for the refund to appear in the purchaser’s credit card account depends on the bank. Most refunds appear within approximately 3 business days.
Manufacturing issues are handled through the product’s manufacturer and not through Black Ankle Munitions.
Defective products should not be returned to Black Ankle Munitions without prior approval under any circumstances. Refunds will not be issued for defective products unless the product has been determined to be defective by the manufacturer and their return process has been completed. Any defects with products must be brought to our attention prior to a return. Black Ankle Munitions can assist you in working with the manufacturer towards resolution, if requested.