Terms & Conditions
Please see our Shipping Policy for complete details regarding shipping.
Please see our Return Policy for complete details regarding returns.
We are not setup to process exchanges. Any requests to exchange items will be handled as Returns.
Orders cancelled after being placed, but prior to shipping, are subject to a 10% cancellation fee. Cancellation requests made after a shipping notice has been provided will be handled as returns.
The time it takes for the refund to appear in the purchaser’s credit card account depends on the bank. Most refunds appear within approximately 3 business days.
We accept backorders for certain items. If the item being requested for purchase is currently on backorder, the customer is notified on the product page, and on the cart page before completing the order.
Orders placed for backordered items are fulfilled in the order in which they were received. Black Ankle Munitions can not guarantee when a backordered item will be received into stock. For concerns on these items, please contact us before placing the order.
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the account.
If an item’s description contains an error such as an incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Black Ankle Munitions will be the final arbiter of discrepancies in the online catalog.
Manufacturing issues are handled through the product’s manufacturer and not through Black Ankle Munitions.
Defective products should not be returned to Black Ankle Munitions without prior approval under any circumstances. Refunds will not be issued for defective products unless the product has been determined to be defective by the manufacturer and their return process has been completed. Any defects with products must be brought to our attention prior to a return. Black Ankle Munitions can assist you in working with the manufacturer towards resolution, if requested.